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Accessible Planning Consultation

This library offers resources for individuals, community organizations, and federally regulated organizations that are interested in participating and implementing accessibility consultations to identify and remove barriers to accessibility and inclusion. The collections in this library include specific resources per province.

Collections in this library

The Accessible Canada Act

Collection

Start here! Resources for everyone that explain what the Accessible Canada Act is and how it relates to you.

Resources for Federally Regulated Organizations

Collection

This collection contains various resources that can help Federally Regulated Organizations in the various process of preparing and implementing a consultation on accessibility and inclusion.

Resources for Deaf and Disabled Individuals

Collection

Information to help people who are Deaf and/or have disabilities strengthen their knowledge and skills for accessibility consultations. Some information about support programs and safety can also be found here.

Resources for Disability Knowledge

Collection

People with disabilities are very diverse; there are many different types of impairments or conditions we might experience, which will impact the types of accommodations we may need. These resources are meant to help you better understand specific disabilities or conditions that customers, clients, employees, contractors, consultants, or other individuals in your community may experience and how you can support our full inclusion.

Community Events Board

Collection

In this collection you can get information about events happening in the community related to accessibility.

Resources in this library

Filters

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Topic

Phase of consultation

Sector

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Language

What is the Duty to Accommodate?

Resource by Yukon Human Rights Commission

Languages: English, French

This webpage by the Yukon Human Rights Commission discusses what the duty to accommodate means in the Yukon Human Rights Act. It also gives some examples of what an accommodation might be, outlines the process of accommodating someone, and talks about the limits of the duty to accommodate.

Access Dawson City

Resource by Klondike Visitors Association

Languages: English

This initiative by the Klondike Visitors Association aims to promote “inclusivity by recognizing and registering businesses that meet basic accessibility standards”. There are currently 10 businesses registered, and the public can provide feedback through a survey on this webpage.

Principles for an Accessibility Act in Saskatchewan

Resource by Barrier Free Saskatchewan

Languages: English

This report by Barrier Free Saskatchewan outlines the main provisions of the Saskatchewan Accessibility Act, by chapter, in plain and simple language. It looks at both legal and policy implications of the legislation for all levels of accessibility stakeholders in the province.

Person Centred Saskatchewan

Resource by Creative Options Regina

Languages: English

This web-based toolkit by Creative Options Regina offers a comprehensive look at how to best support and include persons with intellectual disabilities and complex support needs. It describes how to best include and respect persons with disabilities when planning for the betterment of accessibility, focusing on valuing their expertise while also acknowledging their experience.

Vision de l’action gouvernementale à l’égard des personnes handicapées (2025-2030)

Resource by Gouvernement du Québec

Languages: French

Ce document par le Gouvernement du Québec offre d’information sur leur engagement à long terme, aussi que leurs valeurs et plan d’action avec les indicateurs mesurables, pour progresser l’inclusion des personnes en situation de handicap à la province. Cette vision a l’intention de progresser la Loi assurant l’exercice des droits des personnes handicapées en vue de leur intégration scolaire, professionnelle et sociale du Québec.

Plan d’action à l’égard des personnes handicapées de l’Office des personnes handicapées du Québec

Resource by Gouvernement du Québec

Languages: French

Ceci est le plan d'action à l'égard des personnes handicapées plus récent par le Gouvernement du Québec; il décrit comment le gouvernement progressent leur vision pour une province plus accessible. Ils racontent combien d'objectifs de l'année passée avaient réalisé, décrivent le groupe qui a créé le plan pour cette année, et présentent les nouvelles mesures qu'avaient ajouté au plan pour cette année.

Diversity and Inclusion: Persons with Disabilities

Resource by PEI HR Toolkit

Languages: English, French

This resource by PEI HR Toolkit is designed primarily for persons in authoritative positions within organizations. It prompts them to question the flexibility of the nature of work that they do, and to examine jobs to see if they can be adapted to transpire differently to accommodate those with disabilities. The webpage also provides a link on the far-left side to their “Ready, Willing, and Able Business Case” document that dispels myths about employing people with disabilities.

Equity, Diversity & Inclusion Training

Resource by ResourceAbilities

Languages: English

ResourceAbilities is a non-profit organization in Prince Edward Island. They offer workshops to businesses, government departments, community organizations, and other groups to help them better understand topics like equity, diversity, disability, inclusion, and intersectionality.

Ontario's How to Create an Accessibility Plan and Policy

Resource by Government of Ontario

Languages: English, French

As the first province in Canada to have the Accessibility for Ontarians with Disabilities Act, Ontario has already given considerable thought to creating Accessibility Plans and policies. This webpage is worth reviewing before developing your own accessibility plans.

This provincial government resource gives the following step process:

Step 1: Create your accessibility policies

Step 2: Create your multi-year plan

Step 3: Review and update your policies and plans

There is also a section on common barriers and solutions.

Learn more by clicking on the following link

Ontario Public Service (OPS) Accessible Customer Service Policy

Resource by Ontario Public Service

Languages: English, French

This policy outlines Ontario Public Service’s commitment to ensuring that the information and services it provides are accessible for all Ontarians. This includes providing services and programs that people with disabilities can use and benefit from equally and in a manner that respects their dignity and independence.

Access Forward

Resource by Government of Ontario

Languages: English, French

This website by the Government of Ontario offers free online training modules that meet provincial accessibility law requirements. It includes the following topics: Customer Service Standard, General Requirements, Information and Communications Standard, Employment Standard, Design of Public Spaces Standard, and Transportation Standard.

Definition of Disability

Resource by Nunavummi Disabilities Makinnasuaqtiit Society

Languages: English

his webpage is a short overview of what disability is, plus statistics on disability and ageing in Nunavut, by the Nunavummi Disabilities Makinnasuaqtiit Society.

Inclusion & Accessibility

Resource by Nunavummi Disabilities Makinnasuaqtiit Society

Languages: English

This webpage by the Nunavummi Disabilities Makinnasuaqtiit Society talks about the rights of disabled people from the perspective of the Inuit Qaujimajatuqangit (IQ) framework.

The Accessibility Planning Toolkit for Prescribed Public Sector Bodies

Resource by Government of Nova Scotia

Languages: English

This document by the Government of Nova Scotia touches upon Nova Scotia’s accessibility standards, establishing Accessibility Advisory Committees, promoting inclusion within the public sector environment, and developing accessibility plans. This source focuses upon a vision/commitment for accessibility, a relevant starting point, supporting policies, and proposing corresponding actions to take to advance inclusion.

Government of Nova Scotia Accessibility Plan

Resource by Government of Nova Scotia

Languages: English, French

This resource outlines the priorities of the Government of Nova Scotia that align with the province’s accessibility legislation. The priority areas described within this document indlue: awareness and capacity building, information and communications, buildings/infrastructure and public spaces, employment, and delivery of goods and services.

Disability Action Plan Final Report

Resource by Government of the Northwest Territories

Languages: English, French

This webpage offers a summary of the Government of the Northwest Territories’ final report on their Disability Action Plan. It talks about what the action plan’s goals were, how many of the goals were achieved, and the organizations that took part in creating and carrying out the action plan.

Accessibility

Resource by Northwest Territories Human Rights Commission

Languages: English, French

This resource by the Northwest Territories Human Rights Commission has many resources to help organizations and businesses become more accessible. It includes information on a wide range of topics, from web accessibility and digital and printed documents to buildings, training, and service animals.

Accessible Communications to advance the inclusion of persons with disabilities

Resource by Newfoundland and Labrador Disability Policy Office

Languages: English

This guide by the Newfoundland and Labrador Disability Policy Office describes how government offices in the province should offer accessible ways of communicating, talk respectfully about disability, and include citizens with disabilities in public meetings in meaningful ways.

Inclusive Public Engagement Policy

Resource by Newfoundland and Labrador Disability Policy Office

Languages: English

The Newfoundland and Labrador Disability Policy Office created this policy to make sure that disabled people can take part when the provincial government asks for feedback from citizens. The policy helps employees plan, prepare for, and hold accessible and inclusive public or targeted engagement sessions.

Serious Problems Experienced by People with Disabilities Living in Atlantic Canada

Resource by Saint John Human Development Council

Languages: English, French

The Saint John Human Development Council wrote this document about legal and other important issues experienced by people with disabilities in New Brunswick. The most important issues they wrote about were with healthcare access, employment and public service accommodations, safe and affordable housing, ableism, and poverty.